Software Maintenance Agreement (SMA)

Protect Your Barcode Labeling Software

 

Disclaimer: SMA benefits vary by global region. Please check the site language and region int he upper right corner to ensure you are viewing the correct information.

A TEKLYNX Software Maintenance Agreement (SMA) maximizes your return on investment on your barcode label software. An SMA can be added on to traditional license of TEKLYNX CODESOFT, LABELVIEW, or LABEL MATRIX barcode label software. Learn more about the protection an SMA offers for your barcode labeling softwareRegister your SMA today!

 

Purchase a traditional software license and add on an SMA in one, three or five-year options, to enjoy:

  1. One free basic and one free advanced online training webinar ($200 value) per year (sessions are held monthly)
  2. Unlimited free access to technical support for label design products, regardless of what version it is or if it is within the supported phase (priceless) *
  3. Free label design version upgrades **
  4. Access to hundreds of free, downloadable label samples, including samples for RFID tags, GHS and UDI compliance label samples
  5. Free online tools, such as a the Support Center and other convenient downloads

*SMA benefits vary by global region. Please check the site language and region in the upper right corner to ensure you are viewing the correct information.

  • I would like to add an SMA to my perpetual software license(s)
    • For more information or to purchase a Software Maintenance Agreement***, contact us at 414-837-4800 or via e-mail at sma_americas@teklynx.com
  • I just purchased an SMA and I’d like to activate it/I would like to activate the free 3-month SMA I received with my purchase
    • Register your SMA today at http://smareg.teklynx.com/. Be sure to register your SMA to ensure you are receiving full benefits. For registration assistance, contact the TEKLYNX Customer Care Center at 414-837-4800 ***

  • I already have an SMA. Where do I find my SMA number?
    • End Users
      • If the product was shipped to you: the SMA number can be found on the product packaging and SMA information sheet delivered with the product.
      • If the product was delivered by e-mail: the SMA number can be found in the e-mail that was sent to you by TEKLYNX or your TEKLYNX partner.
    • Resellers
      • If the product was shipped to you: the SMA number can be found on the product packaging, on the SMA information sheet delivered with the product, on the TEKLYNX invoice and delivery note.
      • If the product was delivered by e-mail: the SMA number can be found in the e-mail and on the TEKLYNX invoice.

For more frequently asked questions about your SMA, please visit http://smareg.teklynx.com/markcom/SMAFAQs_gbr.html?random=1397745175574

 

*Unlimited technical support applies to label design products. TEKLYNX CENTRAL, SENTINEL, and LABEL ARCHIVE require separate support contracts.
 
**Version upgrades include updating a software title from a previous version to a new version, such as upgrading from CODESOFT 2014 Pro to CODESOFT 2015 Pro. Product upgrades, such as a change to a new level or edition within the same major version (for example, changing from CODESOFT Pro to CODESOFT Enterprise) are not included.
 
***Perpetual licenses provide eligibility for free 3-month SMAs. Free 3-month SMAs do not include upgrades. In order to qualify for a free upgrade, you must purchase a full year SMA.