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Support

Support options

Need help with TEKLYNX products?

 

Whether you’ve purchased TEKLYNX products for the first time, or have used TEKLYNX for years, you deserve the highest quality customer care in the industry. If you have product questions, require technical assistance, or want to chat about how we help customers barcode better, we’ve got your back! Contact our TEKLYNX Customer Support Team during our standard business hours and get a live answer on the phone, every time. You also have access to our online Support Center, and can request professional services from a TEKLYNX expert for an experience that is customized to your needs. So tell us: how can we help?

 

TEKLYNX Americas’ business hours: 8:00 AM to 5:00 PM Central Time, Monday - Friday, excluding holidays.

 

TEKLYNX Americas' toll free number: +1 888-629-4444

New to TEKLYNX?

 

LEARN ABOUT SUPPORT OPTIONS

 

  • Customer Support Team answers live
  • Online Support Center
  • Subscription Licensing and Software Maintenance Agreement (SMA)
  • 24/7 support available

Contact our customer support team. Get a real person live on the line, every time.

GET CUSTOMER SUPPORT

Want to search frequently asked questions? Check out our online Support Center.

SEARCH SUPPORT

You purchased TEKLYNX software: great! Now, let’s help you activate it.

Each version of TEKLYNX software progresses through the support lifecycle. Check if your version of TEKLYNX software is still supported.

Protect your business by upgrading your software to the latest version

Activate your TEKLYNX software Activate your TEKLYNX software
Software Activation

Activating your software is easy! Let us help you get started.

Product support lifecycle Product support lifecycle
Product Support LifeCycle

Find out if your version of TEKLYNX barcode label software is supported

Software upgrades Software upgrades
SOFTWARE UPGRADES

Get on the latest and greatest version of your TEKLYNX barcode label software

Renew licenses & agreements Renew licenses & agreements
Renew Licenses & Agreements

Ensure your TEKLYNX barcode label software remains protected

Is my TEKLYNX product supported?

 

Extensive time and resources are dedicated to keeping up with the latest technology and incorporating end user feedback into each new version of our software. With each new release, the product support lifecycle changes. View the end of support dates for each version of our products so you can stay ahead of the curve.

 

VIEW SUPPORT LIFECYCLE

How are we doing?

Customer satisfaction survey
Downloads
DOWNLOADS

 

Access TEKLYNX printer drivers, installation files, compliance label samples, and more

Downloads

Product Training

 

  • Online monthly training webinars for your LABEL MATRIX, LABELVIEW, and CODESOFT software
  • Basic and advanced sessions available
  • Included with your subscription license or SMA

VIEW PRODUCT TRAINING SCHEDULE

 

Need more help? We offer a variety of professional services.

ABOUT PROFESSIONAL SERVICES

Let's get in touch

We want to better understand your needs to help you find the best barcode label software solution to fit your business.

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