The Enterprise Software Support and Installation Specialist is responsible for the day-to-day support of TEKLYNX enterprise software solutions. Will act as the primary person responsible for upgrading enterprise solution customers to the latest version of their software based on a planned upgrade path and timeline. Working as a part of the Enterprise Sales Team this person will also work with customer support representatives and technicians to ensure the best customer experience. Other responsibilities and duties are highlighted below.
Must have high technical fluency and be able to adapt knowledge based on the customer’s environment. Must be technically creative and able to apply industry best practices to customer challenges while leading the customer on best practices in terms of TEKLYNX software installation and meaningful use.
Interested candidates should submit a completed resume and cover letter to:
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