MILWAUKEE, WI (February 26, 2019) − TEKLYNX International, the world’s leading barcode and RFID labeling software developer and solutions provider, today announced the TEKLYNX Customer Support Center was awarded a Bronze Stevie® for its notable customer service achievements in the 13th annual Stevie® Awards for Sales & Customer Service.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.
The TEKLYNX Customer Support Center was awarded a Stevie® Award for achievements following the company’s recent customer service initiative designed to raise its customer service bar even higher. The initiative, which included a new customer support structure and the rollout of LIVE customer support Monday-Friday, 8AM-5PM CST, increased customer service to historic levels for the barcode and RFID labeling software solutions provider.
The company credits its multifaceted customer service initiative with delivering record high customer survey results. “Our greatest measure of customer service comes in the form of customer feedback,” states TEKLYNX Operations Manager Anthony Bieniewski. “The voice of our customer drives everything we do at TEKLYNX because our customer service and technical support set us apart in the marketplace.”
TEKLYNX also equates its customers’ success with the company’s continued success. “We’re beyond proud that our Customer Support Center was awarded a Stevie® for its recent customer service accomplishments,” states TEKLYNX General Manager Doug Niemeyer. “Customer service remains at the forefront for TEKLYNX because it’s the people behind our barcode and RFID labeling solutions that help make companies around the world work better. When our customers succeed, we succeed.”
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