Asia Pacific (English)

Choose Your Location

Please select your location & language for the best website experience

Barcode Better

At TEKLYNX, we believe barcode software isn’t just something you buy. It’s an integrated technology solution that makes your company work.

About

Customer Testimonials

Here at TEKLYNX, our employees work hard to make sure our end users and partners are taken care of. See what they have to say about TEKLYNX Customer Support:

 

 

 

TEKLYNX CUSTOMER SUPPORT IS SIMPLE:
Customer Testimonials

“Caz did great - a keeper. Just a refreshingly seamless use of technology and knowledge to make it happen quickly. Good attitude and a pleasure to talk with. Did what needed to be done to help and seems to genuinely like his job. Type of attitude and people I want around me and I'll pay more to keep!” — Patrick Brown, Parkway Products

 

“It's very hard to find customer service that actually focuses on the issue at hand. Nicole is a good listener and after I finished explaining my issue, she very politely answered my question with no hesitation.” — Byron Calvo, Canada Colors & Chemical, LTD

 

“Jane was enthusiastic in tone and courteous to me. She supplied the information I requested promptly which in turn allowed my company to shine in the eyes of our customer. She was fantastic.” — TEKLYNX Reseller

 

"Three questions and it was done. We are ordering another LABELVIEW license tomorrow. Best customer service in the industry." — TEKLYNX End User

 

TEKLYNX CUSTOMER SUPPORT IS FAST:
Customer Testimonials

"Scott was very quick and thorough and was able to solve the problem very quickly for us. This is very much appreciated because with many support calls we wait a long time for help." — W. Mierzwinski, Bench Dogs

 

"Jane very quickly got me the information I needed. Customer satisfied. Your folks do a great job! Much appreciated; thank you!" — Debi Edgecomb, RACO Industries

 

“Within a few minutes, and I literally mean a few, Robert had the issue fixed. GREAT customer service. He took control of the situation and made us feel at ease immediately. Very professional.” — Charley Boley, US Cold Storage

 

“Phone was answered quickly, question about the invoice was answered quickly and, as a bonus, Susie took my payment over the phone so I didn't even have to fill out the online form. She made everything very quick and easy. I was able to handle this issue and get on with my day!” — John Burns, Presco Products

 

 

TEKLYNX CUSTOMER SUPPORT IS HERE TO HELP:
Customer Testimonials

“Nicole went above and beyond to help make this transition seamless for the customer. I was inspired by the ease of the process she explained to me. She never showed any dissatisfaction in her voice at all.” — Lisa West-McGee, Brady Corp

 

"We worked together to solve the issue. Customer service these days seems to be a formality and I often have horrible experiences. My experience with TEKLYNX was positive and Nicholas should be thanked for that." — J Chavez, Relmwest

 

"I am very impressed with the service I received from multiple people over the last few days. Very knowledgeable, like they were sitting next to me seeing my screen. Very friendly too! — Alisha Wilmoth, Syngenta

 

“Tony was more than helpful. I was blown away with his knowledge and skill. Even when the customer had a trust problem with the server, that had nothing to do with the TEKLYNX software, he was helpful. He stayed on the phone until we were sure the problem was solved. Honestly, by far, the best customer support I have ever seen.” — Kyle Phillips, Advantage Marking and Labeling

 

 

TEKLYNX CUSTOMER SUPPORT CARES:
Customer Testimonials

"Thank you for having support staff that cares, is knowledgeable and that are available! This proves to me how much your company believes in customer care and I will be spreading the word about your products. Great job! — Jason Cantrell, Kasai Group 

 

"Ted showed extreme patience while working on various issues on the customer's legacy software. He was able to remote in and assist, while helping the customer with great professionalism. — Jason Armstrong, Sato Global

 

“Nicole was on top of her game. She was very knowledgeable, answering all questions and giving helpful information. Nicole was friendly and sincere. It was a pleasure speaking with her. Nicole went above and beyond in assisting my request. She's a great asset to have on your team.” — Adrian Davis, APExpress

 

“Caz is very patient and took the extra time to go through the fix so I could understand all of the steps completely. Caz is professional and knowledgeable regarding the LABELVIEW product and configuration. Caz always fixes my issues when I call. I have dealt with him several times and he is a wonderful support person and a true asset to your company.” — Denise McMurray, Solvay Solexis

 

It’s the people behind the products that make the supply chain work better.

TEKLYNX is a Best Place to Work winner

 

As the leading global barcode software provider, which today has software installations in more than 75% of Fortune 500 companies, TEKLYNX Americas’ distinctively fun and collaborative work culture earned the company a top spot on this renowned list.