When I try to load the TEKLYNX Driver Service Pack (DSP), I see an empty box with a red X in the corner instead of the driver family list. What am I doing wrong?

If you see a screen like the one pictured below when you try to access the TEKLYNX DSP, it is possible that you do not have the current Java plugin installed in your browser.



This issue is commonly found on PCs running the Windows XP operating system.

Download the Java Plugin

If you install the plugin and are still unable to see the driver list in the DSP, Contact Technical Support .

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