 |
| **Top 10 FAQs** |
|
|
Take a look at our top ten most frequent problems and their solutions.
|
|
| 2005 Sunrise |
|
|
When I create an EAN-UCC 8, EAN-UCC 13, EAN-UCC-14 or RSS-14 bar code, LABELVIEW appears to be changing the data string after I close the bar code configuration dialog box. Why is this happening?
|
|
| Common Problems |
|
|
What is evaluation mode and how do I get out of it?
|
|
|
How do I create a Box Counter in LABELVIEW?
|
|
|
I am running Windows XP and after installing XP Service Pack 2, LABELVIEW opens in demo mode, even though I have the hardware key connected to the PC.
|
|
|
Why are some options greyed out of my full version that were available in the demo?
|
|
|
What version of LABELVIEW is required for Windows XP Service Pack 2?
|
|
|
Directions for troubleshooting network problems including error messages "Error 5001 NN SERVER NOT FOUND" and "Error 5032: NO MORE LICENSES AVAILABLE ON THIS NETWORK KEY RIGHT NOW"
|
|
|
After upgrading to LABELVIEW 8.0x my barcodes shift/are not printing with the proper justification, even though they look properly aligned on the PC. How can I fix this?
|
|
| Counter Problems |
|
|
How do I print an incrementing series of numbers that re-starts after a certain point?
|
|
|
The human readable portion of my barcode is not incrementing properly. How can I fix this?
|
|
|
I set up a counter on my label and it does not seem to be incrementing (counting) properly. How can I correct this?
|
|
| Data Manipulation |
|
|
Can I use LABELVIEW to monitor my Database Files?
|
|
|
Can I use LABELVIEW to scan a bar code and use this information to generate another bar code?
|
|
|
How do I create a text file database field in LABELVIEW 7.x and higher?
|
|
|
Does LABELVIEW monitor changes in a database in real-time?
|
|
| Database Support |
|
|
Which databases does LABELVIEW support?
|
|
| Drivers |
|
|
How do I know if I am using a LABELVIEW driver?
|
|
|
How do I install a High-Speed Driver?
|
|
|
I am trying to install a printer in LABELVIEW and there are no printer drivers available. Why did this happen and how do I fix it?
|
|
|
Can additional printer drivers be added to LABELVIEW?
|
|
|
What is the difference between the Extended drivers (X) and Native drivers (V)?
|
|
| Error Codes |
|
|
I am getting a 1001 error
|
|
|
When I launch LABELVIEW I get a 5012:CL NO Sentinel Found message
|
|
|
I am installing LABELVIEW on Win 95 and im getting a WS232.dll is missing.
|
|
|
When I close LABELVIEW I Get an error that says “ the instruction at xxxxx referenced memory at xxxx the memory could not be read”
|
|
|
I'm installing LabelView 6.0x on a Windows ME and I get a "Software license failure: COULD NOT GET FILE LOCATION INFORMATION (-100) for C:\WINDOWS\SYSTEM\LV.EXE" when I try to run the program how do I get rid of it?
|
|
|
Why do I get the following Warning message: "2501: The required component C:\LVWIN60\*.DLL is missing"?
|
|
|
Why am I getting “1847 Network License not found” when I launch LABELVIEW?
|
|
|
Why am I getting a “5001 nn server not found” error?
|
|
|
Why do I get an error, "Unable to modify database structure" / “Sharing Violation" when I try to modify my database structure?
|
|
|
Why do I receive a “PRTDRV32… ERROR CODE 11”, or a “PRINTER ALREADY INSTALLED” error when I try to add a printer?
|
|
|
When I try to install LABELVIEW or TEKLYNX printer drivers on my Windows 2003 Server machine, I get an error that states "Error Code = 1930 The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers". I also receive an error from LABELVIEW that states "Warning 2300: Teklynx LABELVIEW requires a default printer!".
|
|
|
When using LABELVIEW Network with a Terminal Service session or via Remote Desktop, I get an error that says "Microsoft Visual C++ Runtime Library Runtime error Program:\C:Program Files\LV8\LV.exe abnormal program termination"
|
|
|
When I try to print labels connected to my dBase (.dbf) file, I get an error message that says "Warning- File is empty" or "1004: unable to open database file", even though I can view all of my data in the Database Editor.
|
|
|
I am getting Error 1800: (Filename) is missing messages or Error 1118: unable to open file messages when I open my existing label file. How can I resolve this?
|
|
| General |
|
|
How do I configure a label format?
|
|
|
How do I set the print quantity to pull from a Database field?
|
|
|
Where can I find OLE Automation samples for LABELVIEW?
|
|
|
Will my LABELVIEW v4.xx or v5.xx key work with Windows® XP?
|
|
|
What can I do to make LABELVIEW 5.0 Gold or above 21 CFR Part 11 Compliant?
|
|
|
In which languages is LABELVIEW 8 available (multilingual support)?
|
|
|
Can I use LABELVIEW to create an ISO 8601 date stamp?
|
|
|
Which bar codes does LABELVIEW 8 support?
|
|
|
Can LABELVIEW run a network version over a wide area network (WAN)?
|
|
|
What are the differences between the Basic, Pro and Gold editions of LABELVIEW?
|
|
|
When should I use Microsoft® Access for my data and when should I use Microsoft® Excel for my data?
|
|
|
Which printers does LABELVIEW support?
|
|
|
Can I download label formats (using IVR) to Datamax H-Class Printers?
|
|
| HASP Key |
|
|
How do I reinstall HASP drivers in LABELVIEW?
|
|
|
How do I get out of Demo Mode in LABELVIEW?
|
|
| Keyless Activation |
|
|
How do I upgrade my hardware key software license to a keyless software license (LABELVIEW version 8.01 and higher)?
|
|
| Label File Conversion |
|
|
How do I export label files from LABELVIEW 7.x or 8.x for conversion to LABEL MATRIX or CODESOFT?
|
|
|
How do I import label formats into LABELVIEW 7.x or 8.x ?
|
|
| Language Settings |
|
|
How can I configure my Windows® 2000 Professional PC to support double-byte characters in LABELVIEW?
|
|
|
How can I configure my Windows® XP PC to support double-byte characters in LABELVIEW?
|
|
| Miscellaneous |
|
|
What is MSGSRV32 and why does it keep popping up?
|
|
|
What LPT1 port setting works with my hardware key/Dongle?
|
|
|
We are trying to use the real time stamping feature. We need current time and date to be stamped with each label, not the same time and date for an entire batch. We have tried entering the required field in the linked box: “CHR(27)+"WB1"+CHR(27)+"WAhh:mm". When we print, the field prints literally instead of inserting the real-time date/time. The printer that we are using has an internal clock.
|
|
|
I lost the sentinel key (dongle), how do I get another one?
|
|
|
How do I convert Easy Label files into LABELVIEW files?
|
|
|
I do not see the font I wish to use in LABELVIEW's font list. How can I add a font?
|
|
|
Can I use label design files from other software programs in LABELVIEW?
|
|
| ODBC Database |
|
|
How do I configure LABELVIEW to generate an ODBC trace log file?
|
|
| OLE DB |
|
|
How do I use OLE DB to connect to an MS SQL 2000 database in LABELVIEW?
|
|
| Online Registration |
|
|
When I try to register LABELVIEW online from my Windows Server™ 2003 or Windows XP™ machine, a blank web page opens. How can I register my copy of LABELVIEW?
|
|
| Performance |
|
|
How do I speed up LABELVIEW; it seems to take a long time scroll through my labels?
|
|
| Product Usage |
|
|
Can I keep track of how many items I have shipped and store this data in another file?
|
|
|
What is demo mode and how do I get out of it?
|
|
|
How do I setup an ODBC connection to Excel with LABELVIEW?
|
|
|
How do I tell which field on my label is the Key Field? How do I specify the key field?
|
|
|
How do I attach two or more variable fields together and still get the spacing I want?
|
|
|
How do I include a carriage return in a Code 128 bar code?
|
|
|
How do I separate batches of print jobs?
|
|
|
How do I set up Command Files in LABELVIEW?
|
|
|
How can I set the directory that Click Print displays?
|
|
|
How do I create a Hexadecimal counter in LABELVIEW?
|
|
|
How do I create a Letter counter field in LABELVIEW?
|
|
|
How do I create an SSCC18 bar code in LABELVIEW ?
|
|
|
How do I connect to an Excel Spreadsheet in LABELVIEW using OLE DB?
|
|
|
How can I configure Label Inventory Tracking in LABELVIEW?
|
|
|
How can I configure Label Inventory Tracking to monitor label stock across my network?
|
|
|
How can I make an ITF-14 bar code in LABELVIEW?
|
|
|
How can I print to a USB printer using LABELVIEW?
|
|
|
How do I add a mod10 check digit to a bar code in LABELVIEW?
|
|
|
How can I attach two or more fields together and still get the spacing I want in LABELVIEW?
|
|
|
Can LABELVIEW track our label inventory and email reports to a designated recipient?
|
|
|
What is the SQL Query Builder in LABELVIEW 8 and how do I use it?
|
|
|
How do I use TextArt to bend text in LABELVIEW?
|
|
|
How do I add Data Identifiers to bar codes in LABELVIEW?
|
|
|
How do I create an SSCC14 barcode in LABELVIEW?
|
|
| Troubleshooting |
|
|
Why is my output different than my display?
|
|
|
Why won't graphics print to my Datamax I-Class/W-Class printer?
|
|
|
When I try to print several records from my database, why do I only get the first one?
|
|
|
Why won’t my LaserJet printer accept an 8.5"x11" label? I’m using a Laser printer and my total width of labels across, plus gaps, is 8.5", but I keep getting errors saying this is too wide. Why? I am using a Laser printer and some of the fields are fine, but others are shifted to the right. Why?
|
|
|
Why do I get a blank label in between each label when I print?
|
|
|
Troubleshooting Serial Ports
|
|
|
I have LABELVIEW Basic and cannot add more than 25 fields to my label. What am I doing wrong?
|
|
|
My check digits are not calculating properly when I use a mod10 or addmod10 function. What can I do to fix this problem?
|
|
|
How can I avoid losing my installed printers, database connections, and other user-specific settings when I upgrade or reinstall LABELVIEW?
|
|
|
When I try to print labels using data in an Excel Spreadsheet I get an error message saying "An error encountered when opening recorset". How do I fix this?
|
|
|
How can I verify I am using the Windows Print Manager after upgrading my LABELVIEW 6.x on my Windows 98, Windows NT or Windows 2000 PC?
|
|
| Upgrading |
|
|
How do I activate my Add-on? How do I complete a minor version keyless upgrade?
|
