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How do I activate my Add-on? How do I complete a minor version keyless upgrade? |
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To upgrade your LABEL MATRIX software, you must first run the Upgrade Utility. Using Windows Explorer, browse to the \Program Files\LM8\Hasp directory. Launch the Upgrade Manager utility by double-clicking LM8_SUpgrade.exe .
Running the Upgrade Manager Utility
Run the Upgrade Manager utility and follow these steps:- When the Upgrade Manager is launched, you will see a screen similar to the one on the left. Use the Copy to Clipboard button to copy the 84 character Product Code to your PC’s clipboard and paste the code (press CTRL+V to paste the code) in the body of a new e-mail.
Note: Do NOT close the Upgrade Manager.
- E-mail the Product Code and Serial Number (found on the label attached to this form) to customerservice@teklynx.com with the word UPGRADE in the subject line.
- When you receive a return e-mail from TEKLYNX Customer Service, it will include your new Upgrade Product Code.
- Copy the New Product Code from the return e-mail from TEKLYNX Customer Service and paste it in the New Product Code area of the Upgrade Manager. Click the Upgrade button to upgrade your software license.
- You will be prompted to verify that you wish to replace your existing Product Code with the new one entered in step 4. Click Yes to confirm the change.
- You will see a confirmation message informing you that your license has successfully been modified.
If for any reason you have any problems with this procedure, please call TEKLYNX at 1-414-535-6200 for customer service.
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